Privacy Policy

The provision of crypto and blockchain development is Smart Crypto Solution’s core area of expertise and focus. As part of our responsibilities, we are in responsible for sales, service, and support. This privacy policy applies to Smart Crypto Solution, as well as its website (the “Site”), which can be accessed at https://smartcryptosolution.org/.

Providing visitors with access to an anonymous foundation

You are free to browse the rest of our website, including our homepage and other pages, without providing any personal information to us at any time.

The services and links on our website

The website does not offer any means for users to communicate with one another or make their content accessible to the public in any way.

There is a possibility that the Site will contain links to other websites or web services.

Site audience non-personal information is collected automatically.

When you visit our website, it is possible that we will collect information about you that does not personally identify you. Information on general Site usage, such as randomly assigned numeric IDs, is acquired in a manner that does not allow for personally identifying information to be extracted. Additionally, for the purpose of conducting aggregate statistical research, our partners may collect additional data that does not identify individual users. Cookies enable us to perform visitor behavior analysis, customize content and adverts, and provide social media integration. Throughout the processing, compliance with legal obligations, such as the General Data Protection Regulation, is maintained. The following is a list of the reasons why we do this:

  • Statistical purposes
  • Marketing
  • Social media features

Information about users (both registered and anonymous) is collected automatically.

Personal information about specific individuals may be recorded automatically by our systems, or we may associate data recorded automatically in this way with other identifying information. Personal information about persons can be saved in cookies, or the information in cookies might be connected to such information. All data is managed in accordance with current regulations, including the General Data Protection Regulation. Here are some of the reasons why: 

  • Technical administration of the web site
  • Research and development
  • Customer administration
  • Marketing

Collecting Data and Establishing Goals

When you use the Site, we get any personal information you give us. We do not collect data about Site users from any third parties, whether public or private. We will not collect or utilize private data for reasons different from those disclosed at the time of collection. At the point when personal data is obtained on the Site, we give you the option to consent by ticking a box if we want to use your information for a new purpose.

Privacy of children

We don’t knowingly collect private data from or about children. Children are not allowed to use the website and should not give us any personal information. 

Moreover, to ensure that children’s privacy is protected on the Site, we delete and forget any data we collect from children.

Visitor choice and full disclosure 

We may share personal information about our site visitors with our partners or other businesses. We give you the option to opt out of sharing your personal information when we share it for the same reasons as those listed at the point on the Site where personal information is collected. You can do this by checking a box at the point on the Site where personal information is collected. 

We give you the chance to say yes to sharing by checking a box at the point on the Site where personal data is collected. If we share your personal data for a reason other than what is stated at the point on the Site where personal data is collected, you can say no to sharing by checking the box.

Confidentiality/security

You have the choice of sending us the following categories of personal information via a secure transmission method: 

  • Primary personal information (name and contact information)
  • Identifiers (such the specifics of a credit card or a website password)  

We have taken the necessary precautions, including the implementation of security policies, guidelines, and technical measures, to protect the personally identifiable information that is under our control from the following: 

  • Unauthorized access
  • Improper use or disclosure
  • Unauthorized modification
  • Unlawful destruction or accidental loss

All of our workers and data processors who are allowed access to and are involved in processing personal data are required to keep our visitors’ personal information private. 

Please be aware that disclosure of personal information may be necessary to meet legally mandated reporting and disclosure requirements, as well as requirements of judicial, subpoena, warrant, or other government orders and legal processes.

Access to the personal data we may hold about you 

By emailing contact@smartcryptosolution.org, you can inquire about whether we preserve any personal information about you.  

Within thirty days of receiving your request, which you can make by sending an email to contact@smartcryptosolution.org, we will provide you with a copy of the personal information that we save about you in a format that is readable by machines and is organized in a specific way. Evidence of identification is required for this. The email address that is associated with your request is checked by us twice.

You can ask us about the information we have about you, and you can get the following information: 

  • Erased
  • Rectified or amended
  • Completed

It is possible that we will make the decision to refrain from providing site visitors with access to copies of their personal information. Despite this, you have the right to challenge the decision we made to withhold a copy of your private data from you.

Cancellation and Refund Rights 

At Smart Crypto Solution, we are committed to providing superior services to each and every one of our valued customers. We are aware that there is a possibility of unexpected circumstances resulting in the requirement of cancellation and a refund. As a result, in order to maintain transparency and prioritize the satisfaction of our clients, the following cancellation and refund policy has been implemented.

Cancellation 

Customers have the right to request the cancellation of their account solely in the event that we do not provide the service that was promised within seven days of the billing date. Customers are required to make a written request in order to begin a cancellation through one of our specified cancellation channels, which may include email or our support ticket system. Customers are respectfully requested to provide all required information, including account information, to ensure a simple cancellation process.

Refund 

Refunds will only be issued in the event that a service delivery failure occurs within seven days of the invoice date. Customers have the option to request a refund if our team is unable to deliver the service within the allotted amount of time. We will look at each refund request individually to make sure that everyone gets fair treatment. Please remember that if you get a refund, it will be done using the same payment method you used to buy the item in the first place.

Refund Exclusions: 

In the following situations, refunds will not be given:  

  • The customers do not submit the correct or complete information that is essential for the delivery of the service.
  • A violation of our Service Conditions or Acceptable Use Policy.
  • Services are stopped or are finished when a customer doesn’t pay or breaks a contract.
  • Service interruptions or delays brought on by reasons that are beyond our control, such as, but not restricted to, acts of nature, situations of force majeure, or problems brought on by an outside service provider.

Processing Time 

We will swiftly review the request for a refund after we have received it, and we will let the client know the results of our review as soon as possible. The amount of time it takes to process refunds may change based on the type of payment method and the financial institution that is involved. We’ll do everything we can to process returns quickly.  

Modifications to the Policy 

This cancellation and refund policy may be subject to change at any moment and without previous notice from Smart Crypto Solution, which maintains the right to make such changes. Any revisions or updates to the policy will enter into force as soon as they get posted on our website or customers are notified of the change through any other channel that seems suitable. 

Please do not hesitate to get in touch with our customer support team if you have any queries or if you require further clarification regarding the terms of our cancellation and refund policy. We are available to assist you and guarantee your satisfaction with our services.  

Privacy, cancellation and refund support 

If you have any queries or problems regarding the protection of your personal information, cancellation, or refunds, please send us an email at contact@smartcryptosolution.org.